Join our team of travel professionals
Whether you're starting out or looking to grow, we offer the support and resources you need for sustainable success.
I am new to the travel business
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Enjoy professional growth with tailored training, ongoing recognition and rewards, personal relationships with experienced managers, and access to exclusive events.
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save time and increase efficiency in your travel planning career with the help of our user-friendly and customizable 360 platform.
We know that starting out in the travel industry can be daunting, but we're here to support your growth and branding. Join our team to accelerate your career as a successful travel advisor
Why join our team
Access to innovative technology:
TripMatters provides advisors with access to innovative technology that enables them to work more efficiently and effectively. This includes a customizable booking platform that allows advisors to easily book and manage travel arrangements for their clients.
Supportive community: TripMatters is committed to building a supportive community of travel advisors who can share knowledge and learn from one another. Advisors can access ongoing training and education opportunities to help them stay up-to-date with the latest trends and best practices in the industry.
Strong industry reputation: TripMatters has a strong reputation in the travel industry as a leading hosting company. By joining the TripMatters team, advisors can benefit from the company's established brand recognition and reputation.
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Premier agency and connections
We have built deep connections throughout the entire travel industry. This translates to favors, perks and upgrades you can't get yourself.
As a member of the Virtuoso travel network, we get priority consideration on our requests with travel partners globally.
Technology
With our innovative and powerful platform, 360, we take your efficiency to a whole new level.
With 360, you can quickly and easily find the best flights, hotels, and activities to suit your clients' needs and preferences.
Utilizes cutting-edge technology to provide real-time data and recommendations, ensuring that you always have the most up-to-date and relevant information at your fingertips.
Allows you to streamline your workflow by managing all aspects of your clients' trips in one place. From booking and itinerary creation to communication and payment processing, our platform simplifies the entire process, making it easier for you to focus on providing exceptional service to your clients.
Community
Join TripMatters Team to experience professional growth, tailored online and in-person training.
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​​Agent Forum: Access our 'Agent Forum' platform for the latest information and insights on travel industry trends and developments from our team of experts.
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Expertise Sharing: Enables expertise sharing, empowering members through knowledge, best practices, and tips from individuals with different levels of experience.
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Access to Insider Information: Provides insider information on the latest travel trends, destination updates, and travel hacks, optimizing our customer's travel experiences.
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Personalized Recommendations: Helps you to offer personalized recommendations based on preferences, travel style, and budget, reducing the risk of travel disappointments or regrets.
Expert Advisory
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Collaboration opportunities: Create opportunities for collaboration and partnerships. This can lead to joint marketing campaigns, co-hosted events, and other initiatives.
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Increased expertise: By bringing together a group of travel agents with different backgrounds and specialties, you can tap into a wide range of expertise. This can be especially valuable when it comes to designing and promoting niche travel offerings.
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Networking opportunities: A community of travel agents can be a powerful networking tool. By connecting with one another, agents can build relationships and referrals that can help them grow their businesses.
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Cross-promotion: By promoting each other's services and offerings, travel agents can help each other reach new clients and expand their customer base.
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Access to industry events: By banding together as a community, travel agents may be able to gain access to industry events and conferences that would be difficult to attend as individuals.
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Exclusive benefits: Personalized marketing newsletters, social toolkits and training, free registration to Limitless events, and VIP access to industry events
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Exclusive Access: Free registration to exclusive events and VIP access to industry events that can give an exclusive opportunity to network and learn from industry leaders.
Marketing & Events
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Financial Expertise: Offers financial expertise from diverse professionals, facilitating knowledge sharing and empowering members with best practices and tips.
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Improved Financial Management: Enhances financial management through access to tools, resources, and support, allowing members to track expenses, manage cash flow, and optimize financial performance.
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Cost Savings: Cost-saving opportunities through group purchasing and shared resources, helping members reduce expenses and increase profitability.
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Compliance Support: Supports regulatory compliance, including tax reporting and record keeping, to help members avoid legal issues and reduce the risk of penalties.
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Timely Information: Provides members with timely information on financial developments and industry trends, helping them make more informed financial decisions.
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Customized Solutions: Provides customized solutions to meet members' unique financial needs and challenges, helping them overcome obstacles and achieve their financial goals.
Accounting Services
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Shared knowledge: Provide a wider range of expertise and specialties to better support customers with their specific needs and questions.
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Collaborative problem-solving: Collaborate to solve customer issues and come up with creative solutions.
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Supportive network: Provide support and advice to one another, boosting confidence in providing high-quality customer support.
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Backup support: A community of travel agents provides backup options to ensure customers receive timely and effective support, even when one agent is unavailable.
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Access to resources: Being part of a travel hosting agency community provides access to a wider range of resources and tools to support customer service efforts.
Customer Support
Accounting Services
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Fully integrated accounting services.
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We offer auto Invoicing and an external invoicing tool that links directly with our client database.
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Allows for seamless invoicing and commission tracking.
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Immediate commission tracking and automated unclaimed commission reports
Tours
TripMatters partners with top tour operators such as Kensington Tours, Ultimate Jet Vacations, Intrepid, Abercrombie & Kent, and Tauck to offer clients unique and unforgettable travel experiences. These renowned tour operators provide top-notch service, ensuring that TripMatters' clients create memories that will last a lifetime.
Marketing
TripMatters offers branding, communication, and marketing services to help reflect your company's identity and drive business growth through digital, print, and social media efforts.
Customizable newsletters:
Personalized newsletters that can be tailored to your brand and customized to suit your clients' interests. A great way to keep your clients informed about the latest travel deals and promotions.
Social media toolkits:
Pre-designed templates, graphics, and captions that can be customized to your brand and shared across different social media platforms. A great way to improve your online presence and reach a wider audience.
Tailored marketing services:
A range of marketing services that can be tailored to your specific needs and goals. This may include email marketing campaigns, search engine optimization (SEO), and other digital marketing strategies.
Access to industry events and support:
Access to carefully curated webinars and partner lunch-and-learn sessions that cover a range of travel industry topics.
Selected Partners
At TripMatters, we pride ourselves on the deep connections we've cultivated throughout the entire travel industry. These relationships translate to exclusive favors, perks, and upgrades that are simply not available to the general public. As proud members of the Virtuoso travel network, we are able to secure priority consideration for our requests with travel partners around the globe. This means our clients receive preferential treatment and access to unique experiences, ensuring their trip is truly unforgettable.
Cruise
TripMatters is part of several exclusive clubs in the cruising industry, including Celebrity Cruises' Top 50 Club, Seabourn's Diamond Elite Agency, Viking Cruises' Platinum Circle, Oceania Cruises' Connoisseur Club, and Windstar Cruises' Club 180. These memberships provide TripMatters' clients with exceptional service, exclusive offers, and other benefits, ensuring an unforgettable cruising experience.
Air
TripMatters provides its clients with highly competitive on time-of-ticketing commissions. As a host agency, TripMatters secures the most advantageous commissions available from airlines. TripMatters is proud to be a Preferred Partner of several top airlines, enabling the agency to offer its clients access to excellent fares and travel options while providing exceptional service and support.
Hotels & Resorts
TripMatters is a preferred partner of top luxury hotel brands worldwide, including Four Seasons, Belmond, Ritz-Carlton, Shangri-La, Marriott, Mandarin Oriental, Peninsula Hotels, Jumeirah, Hilton, Hyatt, IHG, and ACCOR. These partnerships provide TripMatters' clients with exclusive amenities, upgrades, and other benefits, ensuring a truly luxurious and memorable travel experience.
Tours
TripMatters partners with top tour operators such as Kensington Tours, Ultimate Jet Vacations, Intrepid, Abercrombie & Kent, and Tauck to offer clients unique and unforgettable travel experiences. These renowned tour operators provide top-notch service, ensuring that TripMatters' clients create memories that will last a lifetime.